Secure. Discreet. Bank-Independent.
SafeScout24 is an independent Swiss provider of private safe deposit boxes, vault storage and discreet asset storage.
The service is designed for private clients, entrepreneurs, investors, collectors, international clients, business clients, family offices, notaries, law firms, trustees, financial advisors and asset managers. Items that can be stored include valuables, precious metals, jewellery, watches, important documents, data carriers, keys and other confidential objects.
No. SafeScout24 is not a bank.
SafeScout24 operates independently of banks and serves clients who are looking for a private, discreet and independent storage solution outside the traditional banking system.
A bank-independent safe deposit box offers additional discretion, flexibility and independence.
Many clients prefer not to store gold, jewellery, watches, legally permitted cash, important documents or personal valuables at home or with a bank.
Especially in times of economic uncertainty, political tension, crises, lockdowns or restricted bank opening hours, a bank-independent solution can provide additional security and freedom of action.
SafeScout24 offers private safe deposit boxes in Switzerland, particularly in the Basel region.
For reasons of discretion and security, the exact location is not publicly disclosed. Location details are only provided as part of personal customer support and appointment scheduling.
The exact location is not publicly communicated for security and discretion reasons.
This protects clients, employees, procedures and the security structure. Location information is only provided during personal appointment coordination or customer support.
SafeScout24 is suitable for the secure and discreet storage of gold and precious metals, silver, coins and bars, jewellery and watches, diamonds and high-value objects, important documents, contracts, certificates, original documents, wills and powers of attorney, data carriers, keys, legally permitted cash, as well as personal or business valuables.
Prohibited, dangerous or illegal items may not be stored.
Items that are prohibited, dangerous, illegal, perishable, explosive, radioactive, strongly odorous or otherwise legally inadmissible may not be stored.
SafeScout24 reserves the right to refuse or terminate a safe deposit box rental if legal, security-related or contractual reasons apply.
Discretion is a central part of SafeScout24.
SafeScout24 works with personal appointments, confidential communication and clearly regulated access. Customer data, location information and appointment procedures are handled discreetly.
A completely anonymous rental is not possible. Proper identification is required to conclude a contract. However, the process is personal, confidential and designed with a strong focus on discretion.
SafeScout24 places great importance on discretion, data minimisation and controlled processes.
Customer data is not stored in a cloud, external online database or publicly accessible digital customer system.
Administration is deliberately handled through a classic internal register and folder system. This avoids unnecessary online processing of sensitive customer data and provides additional protection.
No. SafeScout24 deliberately operates without a cloud-based customer database.
Customer data is not outsourced to external digital systems and is not processed online unnecessarily. This reduces digital risks and reflects SafeScout24’s approach to particularly discreet, personal and confidential asset storage.
No. SafeScout24 deliberately does not use cloud-based customer databases, external online portals or app-based customer administration.
Customer support is personal, controlled and discreet. This reduces digital risks and gives sensitive customer data additional protection.
A valid identification document of the main tenant is required, for example a passport or identity card.
SafeScout24 requires a clearly legible colour copy of the main tenant’s ID document. For business clients, additional documents may be required, such as a commercial register extract, details of the authorised signatory or other proof.
SafeScout24 informs clients before the appointment which documents are required in each individual case.
Yes. An authorised person can be contractually registered, provided all required identification and contractual documents are complete.
A clearly legible colour copy of the authorised person’s ID document is also required. In addition, the authorised person must be personally identified by SafeScout24 before their first access and must be correctly recorded in the contract documents.
Access to the safe deposit box is only possible for persons who have been personally identified in advance, contractually authorised and approved by SafeScout24. This can be useful for spouses, family members, business partners, companies, family offices or estate planning arrangements.
No. For security and discretion reasons, access is only granted to persons who have been registered, identified and contractually authorised in advance.
A person who has not previously appeared personally at SafeScout24, has not been identified and has not been contractually recorded will not receive access to the safe deposit box.
This rule protects the main tenant, the authorised person and SafeScout24’s security structure.
No. Since SafeScout24 operates independently of banks, no account with a specific bank is required.
The safe deposit box rental is independent of any banking relationship.
Payment is generally made in Swiss francs.
The usual payment method is cash payment on site, as many clients prefer a discreet and bank-independent process. In exceptional cases, a bank transfer may be possible by prior arrangement.
Yes. Clients receive a corresponding confirmation or receipt for payments made.
Payment is processed in Swiss francs and in accordance with the agreed contractual terms.
Prices depend on the size of the safe deposit box. Small boxes start at around CHF 420 per year.
Depending on the contract, one-time processing fees as well as a rental and key deposit may also apply. The current price list is provided to clients on request or during appointment scheduling.
In addition to the annual safe deposit box rental, the following costs apply:
Rental and key deposit: CHF 1,800
The deposit is not subject to VAT and is handled according to the contractual terms.
One-time processing fee: CHF 220
The processing fee is subject to VAT. The current Swiss VAT rate is 8.1%.
The annual safe deposit box rental is also subject to VAT. In addition, rental prices may be adjusted annually in accordance with the general terms and conditions and usual national index or cost developments.
The process is personal, discreet and clearly structured.
First, the client contacts SafeScout24. The suitable box size is then discussed. Afterwards, a personal appointment is arranged.
On site, identification, document review, contract conclusion and the handover of keys or access information take place.
Yes. Access to the safe deposit box is only possible by prior appointment.
This allows SafeScout24 to ensure a secure, discreet and controlled process. For regular visits, early appointment scheduling is recommended. Short-notice appointments are possible depending on availability.
SafeScout24 places great importance on discretion.
Appointments are planned, wherever possible, so that clients are personally supported without unnecessary overlap with other clients. This keeps the visit discreet, calm and controlled.
Access is only possible by personal appointment.
SafeScout24 works with controlled procedures, personal appointment management and regulated access. Clients do not receive uncontrolled public access. Each visit is individually coordinated to ensure security, discretion and personal support.
Access is personally accompanied and follows a clearly defined security process.
SafeScout24 works with controlled procedures, personal appointment management and regulated access. This ensures that each visit is discreet, traceable and secure.
The key generally remains with the client.
SafeScout24 accompanies access according to a clearly regulated security process. Without the client or the agreed access authorisations, regular access to the safe deposit box is not possible.
Access to the safe deposit box is generally only possible according to the contractually agreed procedures and authorisations.
SafeScout24 works with clear security processes and personal access support. Exceptions may only arise from legal requirements, official orders or expressly regulated contractual or inheritance-related situations.
No. SafeScout24 manages the safe deposit box and access, but does not generally know the contents of the box.
The client is responsible for ensuring that only permitted items are stored. Prohibited, dangerous or legally inadmissible items may not be stored.
An inventory list is not mandatory for SafeScout24.
However, a private inventory list may be useful for personal overview, heirs, authorised persons or individual insurance purposes. Clients should document important information about stored assets carefully and confidentially.
SafeScout24 offers various box sizes, from small compartments for documents, jewellery or smaller valuables to larger boxes for more extensive storage needs.
The suitable size can be discussed together in advance or on site.
Insurance is not automatically included with the safe deposit box rental.
If required, the contents of the safe deposit box must be insured individually. SafeScout24 works with a specialised insurance partner for this purpose.
Clients can receive professional advice upon request and review a suitable insurance solution for their stored assets. Insurance depends on the type, scope and value of the stored items and is individually tailored to the client.
The client is responsible for the contents of their safe deposit box.
SafeScout24 provides the secure storage structure and regulated access but does not automatically insure the contents.
Individual insurance can be reviewed upon request through a specialised insurance partner.
Yes. Many clients use private safe deposit boxes for the secure and discreet storage of gold, silver, coins, bars and other precious metals.
Yes. SafeScout24 is suitable for the discreet storage of jewellery, luxury watches, diamonds and other high-value objects.
Yes. Clients store items such as wills, contracts, certificates, vehicle documents, company documents, backup copies and personal records.
A private safe deposit box is also particularly suitable for original contracts, key documents, estate documents, powers of attorney and important family or company documents.
If a key is lost, SafeScout24 must be informed immediately.
The next steps depend on the relevant contract, security review and technical possibilities. Additional costs may arise depending on the situation.
SafeScout24 recommends the key tag service so that a lost or found key can be discreetly assigned and returned to SafeScout24 via any Swiss post office.
In the event of death, the contractual agreements as well as legal and inheritance-law requirements apply.
SafeScout24 recommends that clients clearly regulate access authorisations, powers of attorney and estate documents at an early stage.
In practice, relatives or heirs may later not know which provider or location a key belongs to, especially in the case of safe deposit boxes, vault keys and important original documents. As a result, important assets, documents or personal items may remain undiscovered for an unnecessarily long time.
For this reason, SafeScout24 offers the supplementary SafeScout24 key tag service. This can help identify and correctly assign a key discreetly in the event of loss or in an estate situation.
The SafeScout24 key tag service is an additional security and estate-planning solution for clients who want their keys to be discreetly identifiable without visibly disclosing personal data.
The key tag is marked with a unique identification number. If a key is lost, found or discovered by relatives after a death, it can be returned to SafeScout24 through any Swiss post office.
SafeScout24 can internally assign the key using the identification number and initiate the next steps according to the contract, power of attorney or legal requirements.
The key tag does not contain any publicly readable customer data or information about the contents of the safe deposit box. It serves solely for discreet identification and return.
The key tag service is particularly useful for private clients, spouses and families, entrepreneurs, heirs and estate situations, family offices, notaries, law firms, trustees, estate planners, asset managers and clients with several keys or several storage locations.
The service provides additional security if relatives later do not know which provider or location a key belongs to.
The prices for the SafeScout24 key tag service are:
First key tag: CHF 190.00 excluding VAT per year
Second key tag: CHF 90.00 excluding VAT per year
The current statutory VAT of 8.1% is charged additionally.
Payment is made in Swiss francs. The usual payment method is cash payment.
Yes. SafeScout24 can also be a useful solution in connection with inheritances, estate planning, family assets and important original documents.
Clients can securely and discreetly store wills, powers of attorney, inheritance contracts, keys, important documents, asset documents or personal valuables.
This helps ensure that important documents remain clearly structured, protected and retrievable in an emergency.
The contract duration depends on the respective rental agreement and the applicable general terms and conditions.
Details regarding duration, renewal, termination and return of the safe deposit box are discussed transparently before the contract is concluded.
Yes. Depending on availability, clients can rent several safe deposit boxes.
This can be useful if different valuables, documents, keys or business records are to be stored separately.
Appointments are assigned depending on availability.
For initial appointments, SafeScout24 recommends contacting the company early so that box size, documents, contract and procedure can be properly prepared.
Short-notice appointments are possible depending on availability.
The official office and service hours of SafeScout24 are:
Monday to Friday
09:00 to 12:00
13:30 to 17:00
During these hours, appointments, administrative matters and regular customer enquiries can be handled.
Yes. By prior arrangement, SafeScout24 also offers appointments outside official office hours, for example in the evening, at weekends, on public holidays or in special situations.
Additional costs apply for appointments outside regular opening hours:
First hour: CHF 220
Each additional started 30 minutes: CHF 100
Such appointments are only possible by prior arrangement and subject to availability.
SafeScout24 is organised independently of banks and is not tied to traditional bank opening hours.
This allows SafeScout24 to offer clients flexible and personal support even in exceptional situations such as crises, economic uncertainty, lockdowns or restricted banking services.
Availability is always by appointment and depends on the respective security situation, legal requirements and operational possibilities.
SafeScout24 offers clients personal and flexible support by appointment.
Appointments outside official office hours may also be possible, provided this is organisationally and technically feasible from a security perspective.
Additional costs apply for appointments outside official hours.
Yes. SafeScout24 is also of interest to international clients.
The requirement is proper identification and a clean contract conclusion. SafeScout24 places great importance on discretion, clear procedures and personal support.
Yes. SafeScout24 is also suitable for companies, entrepreneurs and business clients who want to store important original documents, contracts, keys, data carriers, backup copies or sensitive documents securely and discreetly outside their own office.
Especially for small and medium-sized companies, consulting firms, real estate companies, trustees or law firms, external discreet storage can provide additional security and order.
SafeScout24 is suitable for private individuals, entrepreneurs, investors, collectors, international clients and business clients who value security, discretion and bank-independent storage.
It is particularly suitable for clients who want to store gold, precious metals, jewellery, watches, important documents, legally permitted cash, data carriers, keys or personal valuables securely and discreetly.
SafeScout24 may also be an interesting solution for family offices, notaries, law firms, financial advisors, trustees, asset managers, estate planners, tax advisors, real estate companies, business consultants, foundations and international client structures — especially where sensitive documents, keys, contracts, original records, data carriers or valuables need to be stored securely and discreetly outside the traditional banking system.
SafeScout24 therefore offers a discreet storage solution for private clients, business clients and professional advisors who are looking for particularly confidential and secure storage options for themselves, their families, companies, clients or mandates.
Interested persons can contact SafeScout24 conveniently by WhatsApp, telephone or through the website.
Website: www.safescout24.ch
Telephone / WhatsApp: 076 625 62 82
SAFESCOUT24
safescout24.ch
Online
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